Privacy Policy for PickupCamper.no

At Boatparts.no AS, we care about your privacy as a customer. In this Privacy Policy, PickupCamper.no describes the processing of personal data in all our services. PickupCamper.no always collects and processes your personal data responsibly and with your privacy in mind. This policy also describes how PickupCamper.no uses your personal data when you use PickupCamper.no or when you make purchases on PickupCamper.no. The policy also describes your rights and how you can exercise them.

Controller of personal data

Boatparts.no AS (Øvre Rælingsveg 176, 2008 Fjerdingby), represented by the Managing Director. The Managing Director has the daily responsibility for the processing of personal data related to PickupCamper.no.

Information you provide to us

1. Contact information when purchasing or renting from PickupCamper.no – name, email address, mobile phone number, billing and delivery address and similar information.

2. Information about goods and services – details about the goods or services you have purchased.

3. Financial information – approval of invoice or installment payments and use of credit cards through our partners.

4. Device information – information about how you use our website, for example how you found us and how you use our services.

5. Geographic information – for example your geographic location in order to deliver goods to you.

Cookies

To improve the user experience on PickupCamper.no. You can see a list of our cookies and what PickupCamper.no uses them for.

What PickupCamper.no does with information about you

When you purchase goods from PickupCamper.no, your personal data will be stored and used to deliver your order. When you proceed to checkout to make a payment, the payment partner handles your personal data. Based on the purchase agreement, your personal data may be used for the following purposes:

1. To complete your purchase and, when necessary, confirm your identity and verify your age.

2. To provide customer support and information about products and services you have purchased or requested help with.

3. If you submit a complaint about a product or request a repair, PickupCamper.no needs your contact information to register the complaint and carry out the repair, including information about service status and service history. The purpose of registering this information is to enable PickupCamper.no to fulfill and administer our agreement with you, whether it involves delivery, warranty, damages or returns.

4. To manage, develop and improve our services and the systems through which they are delivered.

5. Marketing of products and services.

6. Sending newsletters with relevant offers, provided that you have subscribed to the newsletter or participated in one of our competitions.

7. Evaluating and improving our product assortment, services and systems.

8. Managing customer service cases and responding to inquiries, complaints and similar matters in order to provide good service, quality and training.

9. Preventing misuse of a service, including preventing, detecting and investigating crime.

10. Conducting and participating in competitions.

11. Storing incomplete orders in the shopping cart.

12. Sharing and viewing other customers’ product reviews.

13. Collecting and processing personal data in order to comply with applicable legislation such as accounting regulations, tax legislation and similar requirements.

14. PickupCamper.no uses your information to communicate with you via email, mail or telephone.

If you do not wish to receive targeted communication from us, you can unsubscribe by sending an email to salg@PickupCamper.no. Please note that changes may not always take effect immediately. PickupCamper.no will comply with your request as soon as possible and aims to do so no later than 30 days after receiving your request.

When creating a user account

When creating a customer account, your new purchase transactions will be linked to your account. Orders placed previously without being logged in or before creating an account will not be linked to the account. The transactions will be available under “My Page”. The purpose of this is to allow you as a customer to track deliveries, view your purchase history and print receipts for your purchases. PickupCamper.no wants you as a customer to be as self-service as possible. You will also be able to access your personal data through the same solution. To access or delete your data, PickupCamper.no will ask you to verify your identity either by email or SMS.

Administration of user accounts

PickupCamper.no has access to your user profile in order to administer your contact details and any consent you have given to receive our newsletter, participate in campaigns or similar activities.

Who has access to your personal data

In order to deliver goods and services to you, PickupCamper.no may transfer or share certain information about you with selected third parties. For example, our transport partners may receive your name, delivery address and telephone number.

Suppliers and subcontractors

To fulfill our obligations to you, or for other purposes described in this privacy policy, PickupCamper.no may share your personal data with suppliers or subcontractors.

Payment and credit companies

To manage your payments, your information may be shared with financial institutions. If you choose to use credit services provided through our partners, your personal data will be shared with payment and credit companies. Our partners may also perform a credit check when you complete a purchase using invoice or apply for credit.

Authorities

Due to legal requirements, PickupCamper.no may share personal data about you with authorities such as tax authorities, the police or other public authorities.

Cookies and related technologies

PickupCamper.no uses cookies to improve the user experience on our website. A cookie is a text file that is stored in your browser’s memory when visiting or interacting with a website. You have the option to prevent us from placing cookies in your browser. Most modern browsers (Google Chrome, Firefox, Edge, Safari, Internet Explorer, Opera and others) are set to accept cookies automatically, but you can change the settings so that cookies are not accepted. The disadvantage of disabling cookies is that our website may not function optimally. This is because many cookies are used to ensure the functionality of our website, such as remembering what you have placed in your shopping cart.

We also use tools other than cookies to collect information about your IP address, the type of browser you use, operating system, the date and time of visits to PickupCamper.no, as well as data about how you navigate on the website. This information is used to analyze trends and improve the usability of our website. For a complete list of the cookies we use, please follow the provided link.

Deletion of personal data

PickupCamper.no retains your personal data only as long as necessary to fulfill the purposes described in this privacy policy. If personal data must be stored for other purposes, such as accounting obligations, PickupCamper.no will retain the data only as long as necessary or legally required.

Your rights

• Right of access
You can request a copy of the information we have about you and verify it. The copy is free of charge and we aim to respond within 30 days.

• Right to rectification or deletion
You may ask us to correct incorrect information we hold about you or request deletion of personal data. We will comply with such requests as far as possible, unless there are compelling reasons not to delete the data, such as legal documentation requirements. Many data elements can also be deleted by you directly.

• Right to restriction of processing
You have the right to request restriction of processing if one of the following applies:

a. You dispute the accuracy of the personal data
b. The processing is unlawful
c. We no longer need the data, but you require it to establish, exercise or defend legal claims

• Right to object
You have the right to object to processing if the legal basis for processing is legitimate interest.

• Right to data portability
You have the right to receive the personal data you have provided to us, and which is processed automatically, transferred to you or another controller if the legal basis is consent or performance of a contract and this does not adversely affect the rights of others.

• Right to withdraw consent
You may withdraw any consent you have given to PickupCamper.no at any time.

• Rights regarding profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, this does not apply if:

a. It is necessary for entering into or performing a contract with you
b. It is permitted under applicable law
c. You have given explicit consent

• Exercising your rights

You can contact PickupCamper.no to exercise your rights. We will respond to your request as soon as possible and no later than within 30 days. We may ask you to confirm your identity or provide additional information before allowing you to exercise your rights. This is done to ensure that we only provide access to your personal data to you and not to someone impersonating you.

Legal basis for processing personal data

The legal basis for processing personal data is the individual’s consent (in accordance with the Personal Data Act §8 and Article 6(1)(a) of the General Data Protection Regulation of 25 May 2018) or the performance of a contract (in accordance with the Personal Data Act §8 and Article 6(1)(c) of the General Data Protection Regulation of 25 May 2018), unless otherwise specified.